Privacy Policy
Effective Date: April 1, 2026
Business Name: MLZ Real Estate Consulting Corporation dba Homeowner Solutions NY
This Privacy Policy explains how MLZ Real Estate Consulting Corporation dba Homeowner Solutions NY (“Homeowner Solutions New York,” “HSNY,” “we,” “our,” or “us”) collects, uses, stores, and protects information obtained through our website, consultation forms, contact forms, SMS messaging programs, and related services.
By using our website or submitting information, you agree to this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when requesting a consultation, contacting us, or communicating through our website. This information may include:
• Your name
• Email address
• Phone number
• Property address
• Property situation details (foreclosure status, inheritance information, etc.)
• Financial or mortgage information you choose to share
• Any reference documents or images you upload as part of your request
In addition, we may automatically collect certain technical information when you visit our website, such as:
• IP address
• Browser type
• Device type
• Pages visited
• General usage behavior
This technical information helps us maintain website functionality and improve user experience.
2. How We Use Information
We use the information we collect to:
• Review consultation requests and property situations
• Schedule consultations and property assessments
• Communicate consultation updates and property guidance
• Send appointment reminders
• Provide service-related notifications
• Send promotional messages where you have provided consent
• Improve website performance
• Maintain business records
• Enforce our policies
• Comply with applicable legal obligations
3. SMS Messaging Privacy
If you provide your phone number and affirmatively opt in to receive SMS communications from MLZ Real Estate Consulting Corporation dba Homeowner Solutions NY, we may send text messages related to:
• Consultation updates
• Appointment confirmations and reminders
• Service notifications
• Property guidance and resources
• Promotional messages (only if separate marketing consent has been provided)
Message frequency may vary depending on your interaction with our services. Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving SMS messages at any time by replying STOP. You may reply HELP if you require assistance.
Your SMS consent is not shared with third parties or affiliates for marketing purposes. We may use trusted service providers, such as customer relationship management platforms (GoHighLevel) or messaging delivery systems, to send communications on our behalf. These providers process information only as necessary to perform services for us.
4. SMS Data Privacy and Third-Party Sharing Policy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Email Communications
If you provide your email address and opt in to receive communications from us, we may send emails related to:
• Consultation updates
• Appointment confirmations
• Service notifications
• Property guidance resources
• Promotional announcements
You may unsubscribe from promotional email communications at any time by using the unsubscribe link included in the email or by contacting us directly.
6. Sharing of Information
MLZ Real Estate Consulting Corporation dba Homeowner Solutions NY does not sell or rent your personal information to third parties. We may share information only with trusted service providers who assist us with:
• Website hosting
• Customer relationship management systems (GoHighLevel)
• Scheduling platforms
• Messaging delivery services
• Analytics tools
These providers are authorized to process information only as necessary to provide services on our behalf and are not permitted to use your information for their own marketing purposes.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
• Improve website performance
• Analyze traffic
• Remember user preferences
• Enhance the overall browsing experience
You may adjust your browser settings to disable cookies if you prefer; however, some features of the website may not function properly if cookies are disabled
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the information submitted through our website. These safeguards include:
• Secure hosting environments
• Encrypted HTTPS connections
• Restricted internal access to submitted information
• Secure storage of consultation submissions
While we take commercially reasonable steps to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
• Manage consultation requests
• Schedule appointments
• Maintain business records
• Provide services
• Comply with applicable legal obligations
10. Your Rights and Choices
You have the right to:
Opt out of SMS communications at any time by replying STOP
• Unsubscribe from promotional email communications using the unsubscribe mechanism provided in those messages or by contacting us directly
• Request updates to your information
• Request deletion of information you have submitted through our website by contacting us using the contact details provided below
11. Third-Party Services
Our website may contain links to third-party platforms such as scheduling providers, mapping services, or social media platforms. These services operate independently and have their own privacy policies. Homeowner Solutions NY is not responsible for the privacy practices or content of those third-party services.
12. Children’s Privacy
Our website and services are not intended for individuals under the age of thirteen, and we do not knowingly collect personal information from children under thirteen years of age.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will become effective when the revised Privacy Policy is posted on our website with a new effective date. Continued use of our website after updates are posted constitutes acceptance of those changes.
14. Contact Information
If you have any questions about
this Privacy Policy or would like to request access to, correction of, or
deletion of your information, you may contact:
MLZ Real Estate Consulting Corporation dba Homeowner Solutions NY
Email: Admin@HSNYS.com
Phone: (888) 271-0571
Address: 100 Ring Rd W, Suite 203, Garden City, NY 11530